My LINX is slower than usual, and less responsive. What could be the issue?

These issues may be the result of a malware infection that has been identified within a number of devices in July 2021. To check if your device has been compromised by malware, follow these few simple steps:

• From the device Main Menu, open ‘Settings’.
• Select ‘Memory’
• Scroll down and select ‘Memory used by apps’
• Within the list of apps, check for either the following apps:
  • System Contact
  • org.android.contact.person

If your device is infected with malware, it may have either of these apps installed and a Factory Reset should be performed, as well as a LINX update.

HOW DO I PERFORM A FACTORY RESET?

LINX Factory Reset Instructions

HOW DO I UPDATE MY LINX?

LINX Update Instructions